Return Policies

TEXTBOOK RETURNS POLICY – CBC & CBS

Returns are accepted on eligible purchases with a receipt and if the item is in the same condition as purchased.

STUDENT IDENTIFICATION is required for all returns. Returns are not accepted for fall textbook purchases made after October 1st and spring textbook purchases made after March 15th

Methods of refund:

if originally paid with credit card, we will refund by the same method OR if originally paid with cash or check, we will refund the amount to your student account. After 2 business days, you may then request a check from the Business Office

FALL & SPRING SEMESTERS

The last day to return textbooks for 100% refund is within the first week of each semester. Items must be in the same condition as purchased. Course packets have been printed especially for you and they are not returnable for refund or exchange.

EARLY FALL & EARLY SPRING SESSIONS

The last day to return textbooks for 100% refund is the first day of class. Items must be in the same condition as purchased. Course packets have been printed especially for you and they are not returnable for refund or exchange.

SUMMER SESSIONS

The last day to return textbooks for 100% refund is the first day of class. Items must be in the same condition as purchased. Course packets have been printed especially for you and they are not returnable for refund or exchange.

For textbooks returned after the last day of any of the above sessions, the most credit you can receive is 50% of the original price paid. These returns must be approved by a manager, and any refund will apply to your student account.

TEXTBOOK RETURNS POLICY – CALL

Please refer to the CALL section on this website for our detailed policy regarding refunds of the materials fee.

updated March 2006